David Brooks

07719676807

davidrbrooks73@gmail.com

British Nationality

Profile

Product Owner with a background in mobile telecommunications and IoT, web and desktop software development, APIs, automation and robotics, financial trading, defence simulation and life science.

Employment History

12/15 – 06/16

Sabbatical period, travel to Australia and South East Asia.

 

04/14 – 11/15

Product Owner/Developer Support/Technical Writer (contract).

Vodafone Head Office, London, UK.

https://www.vodafone.com

Role

  • Agile Product Owner of the API Developer Portal.
  • Lead Developer/Customer Support for REST APIs used in IoT and M2M.
  • Lead Technical Writer for the API Factory.

Key Achievements

  • Assisted multiple internal and external customers and partners to successfully integrate their products with Vodafone REST APIs.
  • Agile Product Owner for the API Developer Portal:

     – Identified user stories

     – Managed the product backlog: authentication, targeted content, user administration, UI design, support ticketing.

     – Completed development within the allocated budget.

  • Coordinated release of all API user documentation in the Technical Writing team covering authentication, messaging, M2M, localisation, payment, cloud, contacts and Start.
  • Interviewed and trained 2 Technical Writers and 1 Developer Support staff.

Responsibilities

  • Guided customers to product launch:

– Explained the API features, functionality and benefits to new users.

– Provided technical guidance and support on product use.

– Onboarded customers in the Developer Portal.

– Liaised with product and project managers, architects and operations to ensure customer business needs are met.

– Coordinated technical issue resolution with development, testing and deployment teams.

  • Mentored Developer Support and Technical Writing teams.
  • Released technical user guides and marketing documentation.

Technologies

HTTPS, REST, IoT & M2M, JSON, APIs, JMeter, Jira, Confluence.

 

04/11 – 12/13

Financial Software Engineer.

Sungard Financial Systems (now FIS), Godalming and London, UK.

https://www.sungard.com/ 

Role

  • Apex/Martini (repo and securities lending) developer.

Key Achievements

  • Mentoring: Taught  system architecture to new developers, ran an education workshop for developers to annotate their code for automated documentation, assisted developers on site in the Serbian office.
  • Setup automated documentation for all code to improve efficiency.
  • Updated automated build scripts to identify bugs as code is checked in.

Responsibilities

  • Coded APIs, UX components and front and backend software modules.
  • Added issues into the tracking system for scheduled development.

Technologies

Windows/Linux/Solaris, C++, Java, XML, Visual Studio/CC/Sun Studio, Doxygen, SVN, Oracle, JDBMS, shell/batch scripting, Jira.

04/10 – 01/11

Sabbatical period, travel to Australia and South East Asia.

   

04/07 – 03/10

Application Support Developer.

ODL Securities (now FXCM), London, UK.

http://www.fxcm.co.uk

Role

  • Financial application developer and investor technical support.

Key Achievements

  • Released spread betting risk analysis software and FX trading tools.
  • Assigned to the Metatrader conference in Kazan, Russia, to enhance the partner trading platform.

Responsibilities

  • Analysed front desk requirements and prepared development proposals.
  • Assigned and prioritised incidents for resolution within the support team.
  • Provided technical support to the front desk, developers and traders.
 

11/06 – 03/07

Telecommunications Software Engineer.

Aircom International (now Teoco), Leatherhead, UK.

http://www.teoco.com/products/planning-optimization 

Role

  • Mobile network antenna configuration software developer.

Key Achievements

  • Prepared development proposals to increase application stability, simplify the database and improve maintainability.

02/04 – 10/06

Automation Software Engineer (contract).

RTS Life Sciences (now Brooks Life Science), Manchester, UK.

http://www.brooks.com/products/life-science-systems 

Role

  • Pharmaceutical sample management developer.
  • On site client contact (USA).

Key Achievements

  • Completed 3 development projects to automate the storage and retrieval of millions of potentially hazardous chemical samples using robotics.
  • Identified increasing throughput needs and initiated 2 contracts worth 1.5M GBP.

Responsibilities

  • Prepared proposals and delivered systems to improve order priority management, automate error handling and customise sample output.
  • Coordinated systems rollout with mechanical and electrical engineers.
  • Taught systems operation to laboratory technicians.

01/02 – 12/03

Financial Software Engineer.

ORFI S.A. (now GMAC), Paris, France.

https://www.gmfinancial.com/io/fr/index.html 

Role

  • Loan and lease portfolio management software developer.

10/00 – 06/01

Defence Simulation Software Engineer.

Adacel Technologies, Sydney, Australia.

http://adacel.com

Role

  • Naval defence simulator software developer.

11/99 – 09/00

Web Developer.

Zivo Pty Ltd, Sydney, Australia.

Role

  • Front-end website software developer.

Key Achievements

  • Created a tool in ASP to produce over 1,000 HTML pages in a media archive.
  • Development of multiple interactive corporate websites.

Technologies

HTML, Javascript, ASP, HTTP.

 

10/98 – 09/99

Website Development Coordinator.

DBNW, Sydney, Australia.

Role

  • Development coordinator for local business websites in an ISP.

Key Achievements

  • Generated 50% profit on a loss making venture by changing development technologies.
  • Organised a collection of existing dysfunctional hosting and maintenance accounts to generate positive revenue.

Responsibilities

  • Provided technical advice on sales visits to website customers.
  • Identified customer requirements, wrote development proposals and created wireframes and site maps.
  • Engaged subcontractors, coordinated development and managed budget.
  • Performed SEO, post deployment support and coordinated maintenance.

06/98 – 09/98

Technical Support.

Switch Telecommunications (now Tech Pacific), Sydney, Australia.

Role

  • Telephone support for internet connectivity and usage of legal software.

03/95 – 06/97

Product Development Manager.

Decathlon Production, Lille, France.

http://www.decathlon.com 

Role

  • International management of sports product design, development and production.

Key Achievements

  • Successfully coordinated development of multiple cycle and golf bags and their components from marketing requirements to retail sale.

Responsibilities

  • Proposed new concepts and manufacturing technologies, coordinated design and wrote technical specifications.
  • Selected Asian and European subcontractors based on quality, price, and manufacturing lead time.
  • Organised prototypes and testing, specified assembly methods, performed Q.C. onsite and scheduled production.
  • Collated feedback from sales teams and customers for managed products and resolved quality issues.
  • Reported monthly on sales volumes, design schedules and quality control.
   

Education

02/10 – 04/10

City University London, UK.

Course Title

.NET Advanced: Windows Application Development with C#.

09/08 – 01/09

Birkenhall College of Computing, UK.

Course Title

Visual C# MCTS (Windows).

07/06 – 01/07

University of Hertfordshire, UK.

Course Title

Artificial Intelligence.

 

08/99 – 06/01

University of Technology Sydney (UTS), Australia.

Course Title

Post Graduate Diploma in Information Technology. 

02/98 – 06/98

St George College of TAFE, Australia.

Course Title

PC servicing and 808x microprocessor applications.

03/92 – 01/95

Queensland University of Technology (QUT), Australia. 

Université de Technologie de Compiègne (UTC), France (exchange).

Course Title

Bachelor of the Built Environment (major in Industrial Design).

Foreign Languages

French

Fluent.

Personal Achievements

Android

  • Completed online courses in Android application development.

Real Estate

  • Purchased, designed and project managed the refurbishment of a one bedroom flat, increasing its value by 75% (purchase price to valuation) at a cost of only 21.5% of the purchase price.